Our story

Training with standards, humour and a very human centre.

Training Excellence began with a simple idea: combine serious training standards with practical communication skills, human curiosity and enough humour to make learning memorable.

Human approach

Training that keeps technology useful, but puts people, practice and communication first.

Practical rigour

Standards, academic care, real-world application and the occasional well-timed laugh.

Useful change skills

Courses built around communication, awareness, practice and real-world application.

Why we exist

The training industry is changing. That can be a good thing.

Training is going through turbulent times. New technology has changed how people learn, practise and connect. Used well, that creates room for serious innovation.

Our focus is the human side of training: how people communicate, remember, decide, build confidence and use what they learn in real situations.

NLP Courses is part of that work: practical training for people who want useful change skills, not vague inspiration or clever-sounding theory that never leaves the page.

Once upon a time

John and Bernadette had a slightly unreasonable idea.

The original About page tells the story like a short narrative. This version keeps that spirit, but gives the story more shape and space to breathe.

01

The idea

John and Bernadette had the idea of running a training company. In a blink of an eye, Training Excellence was born.

02

The deeper question

It became clear that learning happens at many levels: memory, learning, the conscious and unconscious mind, linguistics and communication.

03

The standard

The work grew around training standards, academic rigour, practical application and humour: serious learning without becoming stiff.

04

The reach

Training Excellence has supported individuals and organisations around the world, from independent learners to small and large companies.

John Cassidy-Rice sitting on a comfortable sofa

The approach

Useful training starts with people, not slides.

Amazing communicators throughout history have used stories because stories carry meaning, memory and connection. The same principle sits underneath good training: people learn best when ideas are clear, practised and connected to real life.

That is why our courses combine models, examples, practice, feedback and conversation. The aim is to help you understand how people think, communicate and change, then use that understanding with care.

Training should be rigorous enough to matter and human enough to remember.

What we care about

Standards, usefulness and a learning room people actually want to be in.

Practical application

Training should create skills people can use in conversations, coaching, leadership and everyday life.

Academic care

Good learning needs structure, standards and enough rigour to make progress visible.

Human connection

People learn through attention, trust, humour, feedback and the confidence to practise.

Clear standards

Good training needs clear expectations, responsible practice and careful use of the skills being taught.

Useful innovation

Technology should support the learner, not replace the human work of learning.

Enough about us

The real question is simple: what do you want to learn, change or communicate better?

How can we help?

You found us. Now tell us what you want to do next.

If you have questions, thoughts, or just want a chat about which training route fits, contact John directly.

Good next steps

  • Explore NLP Practitioner training
  • Ask about Master Practitioner
  • Discuss in-house training
  • Talk through one-to-one coaching options